Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

 10 Testimonials (1-10 shown)

"From Stew Arnott: Jan. 21, 2015 I have owned a 2008 Yamaha Rhino side by side with many miles on it. I have not had any problems with it other than regular maintenance. I have found it to be a very reliable machine. At the end of 2014, because of the above, I purchased a 2014 Yamaha Viking side by side at Urban Sports in Arnprior. I dealt with salesman Wayne Allen. He was courteous, friendly and had a great working knowledge of Yamaha bikes. He made my experience a very good one. After doing the sale Wayne went further and made arrangements for me to watch the services techs put my tracks on the bike giving me the opportunity to do it in the future if I so choose. The mechanic working on the bike was very friendly and efficient and he answered all my questions. The Sales Manager,, Shane Lambert, had to make a special trip to my home to deliver my new plate and ownership. Again he was very personable, friendly and accommodating. Several days after the sale I returned to pick up some accessories I had ordered. I dealt with Cheryl on the front counter who was very friendly and pleasant; she gave me a discount on the items I purchased. Thank you, Cheryl. Overall, my experience in buying this Yamaha side by side from Urban Sports in Arnprior was exceptional. I would recommend Urban Sports to all. Mr. Urban, you have an excellent team. Thanks you. Stew Arnott, Carp Ont. "
By: Stew    Carp, ON
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"Hello Mr. Donlevy, My name is Suzanne Martel, and my husband Wayne and I want to thank you for this most impressive service we received today from Shane. This is service of days gone by, so we will definitely tell our friends and family to consider purchasing their next ATV, boat ect... to check your place first and why. Shane was absolutely professional in every sense of the word and did a fantastic job, a real nice guy. We discussed with him that we are in the market for a pontoon boat which clearly we would love to purchase from you, however we are not necessarily looking for a brand new boat, whereby if you have a last years model that you wish to sell or even someone's trade in, would be great. Again, our most sincerest gratitude and we look forward to doing more business with you sooner than later. Sincerely, Suzanne and Wayne Martel "
By: Wayne    Griffith
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"Wayne/Mary Just would like to say a big thank you for your professionalism that you guys demonstrated from the beginning to the end of the purchase of my boat. The delivery of the boat, done by Shane, was extremely pleasant and informative. Shane was on time and took his time to explain the functionality of the boat and it's systems. I would recommend your establishment to anyone and please feel free to use this E mail as reference for other customers. Look forward to see you again. Many thanks "
By: Sam    Ottawa, ON
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"From a simple email to the purchase of a great jet boat and wave runner, Wayne Allen and his team are fantastic. The people at Arnpriorsportland go above and beyond to what I have experienced at all other dealers. They take care of every small detail and ensure that the customers experience is first class. Their team transported the boat and wave runner from Ottawa to Montreal and ensured a safe voyage to Newfoundland. I have recommended this dealership to all friends and colleagues and I will be calling them again in future purchases. Keep up the great work guys."
By: Greg     Paradise, NL
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"Bought my first ATV from here and loved the experience. I had previously gone to a Yamaha dealership in Ottawa and I wasn’t taken seriously so I decided to look at this dealership. The sales staffs were great and helped us with everything and answered all our questions. Great prices and great service. We will definitely be going back for any other purchases. Thanks so much for everything!"
By: Kayla    Gatineau, QC
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"Marie, Wayne, Darren, Chris--the whole team--were very helpful and patient during a year-long sale cycle. They arranged for me to test drive a boat ahead of time, and even brought a model to my cottage to make sure it would fit in the garage. Their service makes the difference for me. Yamaha is a great product, but I know I can count on Sportland for all of my post-sale service needs. "
By: Mike    Ottawa, ON
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"Picked up my New ZX200 Skeeter Bass Boat from Arnprior Sportland and Marine. Great Service and Great People to deal with. Thanks Wayne and too all the service guys who setup my boat - you nailed it! Thanks to all Mike Zwier"
By: Anonymous    Oshawa, ON
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"The week before I had made a purchase at a different dealer in Ottawa (closer to me) and they failed in delivering the ATV I had chosen within the time frame required. After many empty promises made and waiting for 9 days I cancelled the deal. I then heard thru a co-worker that the Arnprior Sprotland had a sale on. I made the trip and checked out the selection and with the help of Marie, Wayne and Collen, I had my new atv in the back of my truck in less than 2 hours of being there. This was true service at its best. Paul Diguer"
By: Paul    ottawa, ON
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"Hello Wayne, Just a quick email to tell you that we had our first boat ride on the St-John river yesterday afternoon. We followed your advice and tips and everything from boat launching to boat recovery went like a charm and we just had a blast. By the way, my Ridgeline had no issue pulling out the boat out of the water at all. I was kind of nervous about that, but I was very surprised and relieved at the same time. Thursday evening we were putting stuff away and getting familiarized with the boat and one guy stopped in to ask me some question about our new boat. To make a long story short, he is a boat owner that just sold his boat and now looking for something w more horse power and convenience as he is a 6' person that does wake board etc with his family and just need a bigger boat. I told him to check the Arnprior Sportland WEB Site and I mentioned him about the AZ240 you guys have in stock. Hopefully this will lead will to a future customer for you. I want to personally thank you, Marie and all the staff at Arnprior Sportland for everything you have done for us. You guys made our dream come true. If we find ourselves back to the Ottawa region for vacation or what not, we will definitely stop by to say Hi! Sincerely, Denis Brisebois "
By: Denis     Fredericton, NB
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"THE PARTS TEAM ARE THE BEST PEOPLE I HAVE EVER MET!!"
By: Anonymous    ARNPRIOR, ON
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10 Testimonials (1-10 shown)
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